Tri State Hosting and Design - Serving Orderville City and Surrounding Areas

Member of the Bullhead City Chamber of Commerce

Sun Microsystems

What is a Virtual Domain?

A Virtual Domain means having your own domain name (http://www.your-name.com) without having to install expensive server hardware and software. With a Virtual Domain, you utilize our server's storage space, however you are still professionally represented via your own personal Internet web address domain name (www.your-name.com) and by your own personal e-mail address domain name (you@your-name.com).

Can I access my domain address with or without the "www"?

Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example:[http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.

Do you offer dial-up Internet access?

No, you will need local Internet access in order to maintain your web site and retrieve email addressed to your site. If you have questions concerning your current Internet access, and whether or not it will comply with Tri-State-Hosting Internet's Web services, please contact us via e-mail.

Do you handle the domain registration process?

Yes. Once your account is activated, Tri-State-Hosting will request either a new domain name registration or a domain name modification (transferring an existing domain to our servers).

Can I transfer existing domain name to your servers?

Yes, just be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service with your current provider while waiting for Tri-State-Hosting to complete the transfer process. We will provide you with a temporary IP address so you can mirror the site on our server. All email and web pages will still be accessed from your current site. When Tri-State-Hosting announces the completion of the transfer there is a 72 hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact your previous host to have them delete the old domain from their records and update their DNS record. If you use this same provider for your Internet access you will not be able to access your domain site until they update their DNS.

How long does it take before my domain name is active?

Once Tri-State-Hosting announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All Internet providers must update their records (DNS tables) to reflect the new site's location.

How do I transfer files to my web site ?

Files must be transferred to the web server via File Transport Protocol (FTP). If you need FTP, or other Internet software, visit Tucows.com. Tucows.com is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs.

Will I have unlimited access to update my pages ?

You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

Can I use my account for commercial purposes ?

Yes, you can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information available to the users of the Internet community and we encourage our customers to utilize such an enormous medium.

Do you offer technical support to customers ?

Yes. We encourage our customers to send email to info@tristatehosting.com with questions or concerns regarding their web service. Your questions will be answered promptly and courteously. And remember, like your teacher always said, there are no stupid questions! :)

How long does it take to set up a new account ?

New accounts are generally set up within 12 hours from the time we receive your order. Once an account is set up an activation notice will be sent to you via email including your user-ID, password, and FTP hostname. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or domain modification.

Hosting Packages starting at $10.00 per month!

30 day money back guarantee!

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